Shipping policy

Tone&Glow
Operated by Tienora LLC
Last updated: October 20, 2026

SHIPPING DESTINATIONS
We ship to the destinations available for selection at checkout. If your address is not accepted at checkout, we are unable to ship that order to it.

SHIPPING COST
Standard shipping is free on all orders.

DELIVERY ESTIMATES
Estimated delivery is 5–12 days. Please review any product-specific delivery estimate shown on the product page and at checkout before placing your order. Estimates may vary by product and destination and can change. Delivery dates are estimates, not guaranteed delivery dates.

TRACKING AND DELAYS
When tracking is available, we will send tracking information to the email address provided with the order. Carrier scans may take time to appear. Weather, carrier disruptions, customs processing, incorrect address details, and other events outside our control can affect delivery estimates. If your order has not arrived within the estimated delivery period, contact us at toneglow01@gmail.com with your order number.

ADDRESS AND DELIVERY
Please check that your shipping address is complete and accurate before submitting your order. If you notice an error, contact us promptly at toneglow01@gmail.com. We cannot guarantee that an address can be changed after an order has begun processing or shipped.

Any import duties, taxes, or customs charges, if applicable and not collected at checkout, are determined by the destination and remain the recipient’s responsibility.

Contact: toneglow01@gmail.com